Customer Satisfaction
Kretzer Piano is committed to a policy of complete satisfaction to each and every one of our customers. You will find a total dedication from our staff to help achieve this goal. Our sales associates are musicians who have many years of training and who will make sure that you will go away from our store having had a positive experience. NO high pressure or sales gimmicks. The more research you do, the more likely it is that you will purchase your piano from us and be very satisfied with your decision. An educated consumer is our goal.
Much of our business comes from referrals from piano teachers and past customers. This gives us good reason for selling the best product and offering service beyond expectation.
Lifetime full trade-up allowance for acoustic pianos. To guarantee your investment and facilitate your musical growth, we will credit 100% of the purchase price of a new piano any time that you make a significant upgrade.
